Server Support & Maintenance

When a production server goes down, every minute costs you in lost productivity, revenue and client confidence. I come to your premises across Stretton, Brisbane and the surrounding southside to diagnose, repair and protect Windows Server, Linux, VMware ESXi and Hyper-V hosts running the applications and file shares your business depends on.

Every minute of downtime costs you

Staff sit idle while files and printers are offline. An unclean shutdown can corrupt payroll or inventory data. And clients do not care why the system is down, only that it is. Getting it back quickly, and getting it back safely, both matter.

Hardware, operating system and virtualisation, one visit

A real ETA, not a call-centre run-around. I work on Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem and Synology NAS hardware, along with Windows Server and VMware ESXi, and sort them in a single visit where I can. Before any invasive work, I take an image-level backup or snapshot to protect SQL, MYOB, Xero or point-of-sale data.

What is included

  • Fast call-back and dispatch, a real ETA rather than a queue.
  • Multi-vendor cover, Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Synology NAS, Windows Server and VMware ESXi, handled together.
  • Mobile spares, common RAID drives, power supplies and fans on hand to cut the wait.
  • Data-safe workflow, a backup or snapshot before anything risky, every time.
  • Ongoing maintenance, patching, monitoring and health checks so problems get caught early.

For day-to-day office IT beyond the server, see my business IT support service, and for individual machine faults there is hardware repair.

Send me the details for a quote or call 0477 319 160, with no call-out fee anywhere on Stretton.