Locked out of your Facebook, Instagram, Google or Microsoft account? Whether you have been hacked, forgotten your login, or lost access to your recovery email or phone number, I help you work through the official recovery process and get back in, then lock it down properly so it does not happen again. I help people across Stretton and Brisbane, onsite, remote or over the phone.
Locked out is not always your fault
Accounts get locked for all sorts of reasons, a forgotten password, a phone upgrade that lost your authenticator codes, an old recovery email you no longer use, or someone guessing or phishing their way in. Each platform has its own official recovery process, and it is not always obvious which steps actually work, which is where I can save you a lot of frustration.
I walk the process with you
I work through each platform's official recovery and verification steps alongside you, help you prove the account is yours, and get you back in. I only ever use the proper recovery channels for your own accounts, nothing dodgy. Once you are back in, I clean things up, change passwords, review what has access, and set up recovery details that will actually work next time.
Locked down for good
The best fix is not getting locked out again. I set you up with a password manager and two-factor login so your accounts are both easier to manage and much harder to break into, and for broader protection there is computer and network security.
Send me the details for a quote or call 0477 319 160, with no call-out fee anywhere on Stretton.